Shipping policy
Shipping Policy
Square Nail Collective
At Square Nail Collective, we carefully select objects inspired by craftsmanship, history, and timeless design. To offer a wide range of unique and historically inspired goods, some items ship directly from our supplier partners.
Below you’ll find details about how and when your order will ship.
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Once your order has been processed, it will be shipped to the address provided at checkout. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Please note that orders are not processed or shipped on weekends or holidays.
Shipping Times
Shipping times vary depending on the item and supplier location.
Typical delivery estimates are:
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United States: 5–12 business days
Some items may arrive sooner, while others may take slightly longer depending on supplier fulfillment and carrier delays.
Because some items ship directly from our supplier partners, delivery times may vary slightly. We appreciate your patience as your carefully selected items make their way to you.
Multiple Shipments
Because some items ship from different supplier partners, products in the same order may occasionally arrive in separate packages and at different times.
You will receive tracking information for each shipment.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order.
Occasionally we may offer free shipping promotions, which will be clearly noted on the website.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number so you can monitor the progress of your delivery.
Please allow 24–48 hours for tracking updates to appear after the shipment notification.
Lost or Delayed Packages
While most orders arrive without issue, shipping carriers occasionally experience delays.
If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you in resolving the issue.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout.
Square Nail Collective is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping details, please contact us as soon as possible.
Questions
If you have any questions about shipping or your order, feel free to reach out:
Square Nail Collective
Email: squarenailcollective@gmail.com